About us
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
What you'll do
Own full-cycle recruiting for technical roles (engineering, product, data, and infrastructure) or go-to-market roles (Account Executives, Sales leaders, Sales Engineer etc) and Corporate roles, creating a positive experience for candidates, interviewers, and Hiring Managers
Partner closely with hiring managers as a trusted advisor to build role profiles, set hiring priorities, and understand the talent market for each function
Create and run sourcing strategies across multiple channels for active and passive candidates, including competitive Technical, Sales and Corporate talent from SaaS and enterprise tech companies
Assess candidates for function-specific skills, such as technical skill for Engineering roles or quota attainment, deal size, and sales motion for Sales roles
Track and analyze recruiting metrics, and report to Hiring Managers and Sierra leadership on a regular cadence
What you'll bring
5-8+ years of full-cycle recruiting experience at a high-growth tech company. Early-stage startup experience preferred
Proven success hiring for Technical or Sales/GTM and Corporate roles, including outbound sourcing and closing senior candidates
A strong network and good market knowledge of Technical talent, Corporate talent or Sales talent in Japan (enterprise SaaS, AEs, sales leadership)
Ability to build strong relationships with hiring managers and interview teams across functions
Strong written and spoken English and Japanese
Even better...
Experience with Ashby ATS
Experience hiring a global or US-headquartered tech company
Our values
Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.