A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth.

Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

Role Overview

We are looking for a hands-on Autonomous Vehicle Specialist to support autonomous vehicle deployments and daily operations at customer sites across the United States.

This role is primarily focused on on-site vehicle operations, deployment support, customer coordination, and field issue handling. The successful candidate will work directly with customer operations teams and collaborate with venti Engineering teams to ensure vehicles are ready for operation, site activities run smoothly, and operational issues are addressed promptly.

The ideal candidate is practical, resourceful, and comfortable working in customer-facing environments. They should be willing to work hands-on with vehicles, respond to operational issues, and travel between deployment sites as business needs require.

Key Responsibilities

1. US Site Operations and Vehicle Support

Support day-to-day autonomous vehicle operations at customer sites, ensuring vehicles are ready for scheduled activities.

Perform vehicle readiness checks, basic inspections, and operational checks before and after vehicle use.

Assist with vehicle positioning, site preparation, operational coordination, and other on-site activities required for smooth daily operations.

Respond to vehicle operational issues, perform initial troubleshooting, and coordinate with relevant teams to restore operations.

Work closely with customer personnel to understand operational needs and address day-to-day site challenges.

Support operational activities outside normal working hours, including occasional evenings and weekends, when required.

2. Vehicle Deployment and Commissioning

Support the deployment of autonomous vehicles and associated equipment at new and existing customer sites.

Assist with vehicle commissioning, site readiness checks, operational setup, and initial on-site testing.

Coordinate with internal teams and customer representatives to ensure deployment activities are completed according to schedule.

Help identify and resolve practical deployment issues involving vehicle setup, site conditions, equipment, and operational procedures.

Support customer demonstrations, site acceptance activities, and operational ramp-up.

Travel to different US sites as needed to support deployments and ongoing operations.

3. Field Issue Handling and Coordination

Act as a first point of contact for day-to-day vehicle and operational issues at assigned sites.

Gather relevant information when issues occur, including operating conditions, observed vehicle behavior, photos, videos, and system logs where appropriate.

Perform basic troubleshooting and determine when issues require escalation to Engineering or other specialist teams.

Communicate issues clearly, follow up on their status, and coordinate with the relevant teams to minimize operational disruption.