About G2 - The Company

G2 is the world's largest and most trusted software marketplace. When you join G2, you’re joining the industry’s leading team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

Now, we have joined forces with Capterra, SoftwareAdvice, and GetApp to create the largest source of online data and software insights to fuel intelligent buying in the age of AI. With 200M+ combined annual visitors and 6M verified reviews, we are now the centralized place to enable software buyers to make better and faster decisions with confidence.

And we are just getting started! We are setting out to transform the global B2B software industry and become the most trusted data foundation for buyers and sellers of software for the age of AI.

Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People

At G2, everything we are and what we do is grounded in our PEAK values— (Performance + Entrepreneurship + Authenticity + Kindness. Working at G2 means you are part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.

About The Role

Review Ambassadors play a key role in collecting the reviews that power G2. You will be a dedicated on-site representative working the event floor to drive reviews at a vendor’s software user conference. G2 captures written, voice, and chat review formats. This is an active, floor-based role. You'll initiate conversations with attendees rather than waiting for them to come to you.

Additional Details

Review Ambassadors have a review submission goal specific to each event

Typical length per contract is 3-6 days

1-2 Travel Days

1-4 Conference/Event Days

Events are primarily located in the United States, but some are International Events

1-3 Review Ambassadors are contracted for each G2 event booth

Travel & Expenses: Travel, lodging, and per diem are reimbursed by G2

In This Role, You Will

Manage setup & teardown of the booth (includes light assembly, branding placement, and communicating with vendors if assistance is needed)

Ensure the equipment and survey are working properly and ready for review gathering

Encourage event attendees to leave a review

Facilitate the review process; answer any questions, and troubleshoot issues as they arise on laptops, mobile, monitors, or Wi-Fi

Give kudos and swag to reviewers upon completing a review

Minimum Qualifications

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

Experience working at event, conference, or trade show booths with 100 - 20,000 attendees

Proven record of achieving target goals based on attendee actions (form submission, sign-ups, etc.)

Comfortable troubleshooting on-site tech issues (Wi-Fi, AV, browser/app hiccups) with limited support

Willing to travel to events as needed. If interested in international events, a valid passport and the ability to travel internationally are required

English speaking fluency at least at a Business Professional level

Ability to stand for extended periods (8+ hours) and lift up to 30 lbs during setup/teardown

What Can Help You Stand Out

Ability to speak other non-English languages with business professional fluency or better

Experience at SaaS events