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Augustus

Operations Lead

New York CityOnsite · United States
Staff · FullTime · Operations
POSTED 21 JULVERIFIED 1D AGO
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Role
111 days opentrue age
Posted 21 Jul
Payats field
$180k–250kposted
▲ +16% vs market median $185k
$151k$250k
Market p25–p75
$151k–$215k
Augustus p25–p75
$163k–$215kn=7
New York · n=417 · 365d to 6 Nov
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Few people get to build a bank from scratch. Even fewer get to build one at a moment when banking itself is being reinvented.

The Dollar is the best product in the history of the world - there is infinite global demand. But international fintechs and banks are left with two unsatisfying options to choose from: Either build on legacy correspondent banks that are slow and unreliable, or interface with middleware providers that neither move nor hold the dollars directly, but instead rely on underlying legacy banks themselves. At Augustus, we collapse the stack by combining two things: A real, national bank charter (in organization), and Marble, our proprietary core banking system, built around intelligence, made of code.

We are a group of ex-founders, founding employees of unicorns, and people who dropped out of university because they believe this is an industry and career defining opportunity. We are backed with more than $200M from Peter Thiel's Valar Ventures, Tiger Global, Hummingbird, QED, Creandum, and the founders of Nubank, Ramp, Deel, Circle, Fluidstack, Fuse, and Etched.

We are regulated in Europe and live with Euro and Stablecoin clearing today. Now, we are building the US team from the ground up, while continuing to grow rapidly in Europe.

The Role

As Operations Lead at Augustus, you will own and lead one of the core operational domains of the bank end-to-end. Our operations are organized around customer workflows - customer operations, payment operations, fincrime operations - and each domain runs like a product team. You own its processes, SOPs, KPIs, tooling, automations and the agents that run them.

We're building a dark bank, a bank that runs mostly autonomously, where operations are designed so the work doesn't emerge in the first place. Legacy banks scale operations with people. We build systems that make the work disappear.

You design the system. You set the metrics that prove it works. You build the agents that run it. You work across Operations, Product, Engineering, and Compliance.

Your First Six Months

Months 1-2: Do the manual work yourself. Sit in the queue, run the cases, see where the process breaks. Take ownership of the domain as it exists today and define the KPIs that will tell you whether the system is working.

Months 3-4: Ship the first wave of automations. Prove the operating model on a live cohort. Drive a measurable lift with the flows you've rebuilt.

Months 5-6: Agents live across the domain. The long tail runs hands-off, humans handle only the highest-risk or knife-edge decisions. Scale the system - not the team.

Who Will Thrive At Augustus

We believe that throwing smart people with high agency at big problems produces the best outcomes. We’re building a modern correspondent bank, and we win by having a better team. The people who succeed here share the following traits:

American Dream: You’d rather shoot for gold than settle for mediocrity. You pick the harder goal and stay optimistic when the odds are against you. If it feels easy, we aimed too low.

Live Player: You don’t need permission. You rebuild what’s broken without being asked, challenge how things are done, and move before the perfect moment.

Ever to Excel: You can’t accept good enough and you take your work personally. When it matters, you do what it takes and keep raising the bar for yourself and your team.

Genuine: You play for the company, not your title or turf. Low ego, low drama, no politics. You say it straight, also upwards and always assume good intent.

This role is for you if

You want to build an operating model: the SOPs, KPIs, escalation paths and tooling. You draft them, defend them and rewrite them when they break.

You've done the work you'd be automating. The best automations come from people who've felt where the process breaks - you go deep into the weeds precisely so you can engineer your way out of them.

You spec agents and shape tooling directly with Engineering and Product.

You want decisions that are actually yours. You own your domain end-to-end.

Source · AugustusFirst seen 4 NovOriginal ↗